Terms and Conditions

Terms & Conditions

Effective Date: [Insert Date]

Welcome to Palkash Neurocare. By accessing our website, booking appointments, or using our services, you agree to the following Terms and Conditions. Please read them carefully. If you do not agree with any part of these terms, you should not use our services or website.

1. Medical Disclaimer

All content on this website, including health-related information, articles, service descriptions, or treatment guides, is provided for informational purposes only and is not intended as a substitute for professional medical advice, diagnosis, or treatment.

Always seek the guidance of your physician or qualified healthcare provider with any questions you may have regarding a medical condition.

2. Eligibility and Use of Services

  • Our services are intended for individuals aged 18 and above.

  • Minors may use our services only under the supervision of a parent or guardian.

  • You agree to use our website and facilities only for lawful purposes.

3. Appointment Booking & Cancellation Policy

  • Appointments can be scheduled via phone, in-person, or through our official communication channels.

  • Please arrive 15 minutes early for your scheduled consultation or diagnostic test.

  • If you need to cancel or reschedule, we request a minimum of 24 hours’ notice.

  • Repeated last-minute cancellations or no-shows may result in suspension of appointment privileges.

4. Payment Terms

  • Consultation and diagnostic charges are payable at the time of service.

  • We accept payments via cash, card, UPI, and select insurance providers (where applicable).

  • Fees may vary by service, specialist, or location, and are subject to change without prior notice.

  • Invoices and receipts will be provided upon request.

5. Privacy and Confidentiality

All patient information is handled according to our Privacy Policy and in compliance with applicable data protection laws. We ensure strict confidentiality of:

  • Your medical records

  • Personal data

  • Diagnostic reports

  • Appointment history

We do not share your information with third parties without your consent, except as required by law.

6. Intellectual Property

All content, including logos, text, graphics, and multimedia on this website, is the intellectual property of Palkash Neurocare and is protected by copyright laws.

You may not:

  • Copy or reproduce content without permission

  • Use any branding, trademarks, or logos without authorization

  • Modify or republish our content for commercial purposes

7. Limitations of Liability

While we strive to provide accurate information and timely care:

  • We are not liable for delays or disruptions due to external factors (e.g., emergencies, power failure, internet outages).

  • We are not responsible for errors or omissions on third-party platforms or links.

  • Diagnostic outcomes and recovery timelines may vary from person to person, and no guarantees are offered.

8. Third-Party Links

Our website may contain links to third-party sites for informational purposes. These sites operate independently, and we do not take responsibility for their content, policies, or practices.

9. Modifications to Terms

Palkash Neurocare reserves the right to update or modify these Terms & Conditions at any time. Changes will be reflected on this page with a revised Effective Date.

Your continued use of our services constitutes acceptance of the updated terms.

10. Contact Information

For any queries regarding these Terms and Conditions, you may contact us at:

🧠 MALAD CENTRE

Palkash Advanced Neurocare
Shop No. 1, Vishal Complex,
Near Old Lifeline Hospital, Narsing Lane,
Off S. V. Road, Malad (West), Mumbai – 400 064
📞 022 2861 9900 / 99879 30840
🕒 Call between 8:00 AM to 5:00 PM

🧠 GOREGAON CENTRE

201/202, B Wing, Shreedham Classic,
Beside St. John Universal High School,
S. V. Road, Goregaon (West), Mumbai – 400 104
📞 93261 92819